shipping policy
order processing
At Rokkie, we aim to get your order to you as quickly and smoothly as possible.
All orders are processed within 1–2 business days. Once your order has been dispatched, you will receive a confirmation email with tracking details.
domestic shipping (South Africa)
We offer flat-rate shipping of R100 per order nationwide.
Estimated delivery time: 3–5 business days from the date your order is placed.
international shipping
International shipping rates are calculated at checkout and vary depending on your location.
Delivery times will vary based on destination and courier timelines. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
tracking your order
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.
delays
While we do our best to meet the above delivery times, delays may occasionally occur due to factors outside of our control (such as courier delays or high order volumes).
contact us
If you have any questions about your order or shipping, please contact us at: hello@rokkie.co.za